Our services include both delivery and setup to ensure your event decor is seamlessly brought to life. While there might be a nominal fee associated with these services, it covers the expertise of our team and the care taken to ensure your event looks its best.

The delivery and setup fee is determined based on various factors, including the location of your event, the complexity of the decor, and any specific requirements you have. This fee will be outlined in your custom quote, so you have a clear understanding of the costs involved.

We believe in transparent pricing and want to ensure that you have a comprehensive view of all expenses related to our services. Our goal is to create a stress-free experience for you, where every detail is taken care of with professionalism and precision.

If you have any questions about the delivery and setup fees or would like to receive a quote for your event, please don't hesitate to reach out to our team. We're here to provide all the information you need to make informed decisions about your event decor.

We recommend booking our services as early as possible to ensure availability for your desired event date. The ideal timeframe for booking can vary depending on the nature of your event and the season. However, here are some general guidelines:

• Weddings: We advise booking our services 6 to 12 months ahead, especially if your wedding date falls during peak wedding season.

• Corporate Events: Booking 3 to 6 months in advance allows us ample time to tailor the decor to your company's brand and theme.

• Private Parties: For private celebrations, such as birthdays or anniversaries, we suggest securing your booking 2 to 4 months before the event.

Keep in mind that popular dates tend to fill up quickly, so the sooner you secure your booking, the better. However, if your event is closer on the horizon, don't hesitate to reach out. We'll do our best to accommodate your needs, even with shorter notice.

To discuss availability and secure your booking, please contact our team. We're excited to be part of your event journey and help make it a remarkable experience.

Our backdrops are primarily designed for indoor use, where we can control lighting and environmental factors to ensure the best visual impact. However, we understand that outdoor events can offer a unique and picturesque setting.

If you're interested in using our backdrops outdoors, please let us know during the initial consultation. While outdoor setups can pose challenges due to weather conditions, wind, and lighting variations, we are open to discussing the feasibility and potential solutions.

In some cases, we may be able to adapt the backdrop design or provide additional support to make it suitable for outdoor use. Keep in mind that certain backdrop materials and designs might fare better than others in outdoor settings.

To explore the possibility of using our backdrops outdoors, please reach out to our team. We'll be happy to discuss the options and work together to create a setup that enhances your outdoor event experience.

While we take pride in delivering professional and seamless event decoration services, we understand that some clients may have specific preferences or resources for setting up decor themselves. We are open to accommodating your needs and collaborating to ensure your event looks its best.

If you're interested in setting up the decor yourself, we recommend discussing this option with our team during the initial consultation. Depending on the complexity of the decor and your specific requirements, we can provide guidance, support, and any necessary instructions to help you achieve the desired look.

Keep in mind that our experienced team is well-versed in creating stunning setups that maximize the impact of your event space. However, if you prefer to take a more hands-on approach, we're here to work together to make your vision come to life.

Please feel free to reach out to us to discuss the details and explore how we can collaborate to ensure your event decor is a success.

Currently, we accept payments in the form of cash and e-transfers. We understand the importance of flexibility when it comes to payment, and we're actively working on expanding the options available to you.

We're in the process of integrating additional forms of payment to provide you with more convenient choices. Soon, you'll have the flexibility to pay using credit cards and other secure online methods.

Your convenience is our priority, and we're committed to providing you with a seamless and user-friendly payment experience. As we implement new payment methods, we'll keep you updated on our website and through our communication channels.

If you have any questions about the current payment options or would like to discuss payment arrangements, please don't hesitate to contact our team. We're here to assist you every step of the way.

We understand that unexpected situations can arise, and our priority is to provide a flexible and understanding approach while ensuring the highest quality of service. You may choose to reschedule within 10 days of your event at no extra charge.

Each situation is unique and we will work with you to find an agreeable solution.

Absolutely! We understand the importance of visualizing your event decor. We offer the option to provide you with samples or mock-ups of our decoration designs prior to the event. This gives you the opportunity to preview and approve the aesthetics, ensuring that the final decor aligns with your vision.

Our experienced design team will collaborate closely with you to create a detailed representation of the decor concepts, including color schemes, arrangements, and any specific elements you'd like to highlight. This process allows for open communication and adjustments to be made before the actual setup, ensuring that the final result meets your expectations.

To inquire about receiving samples or mock-ups, please contact our team. We're here to ensure that your event decor is nothing short of extraordinary and that every detail reflects your style and preferences.